Basic methods of communication with the patient.
Communication in dental office.
Communication with the specific groups of patients - children, people with medical and mental disabilities, eldery people.
Problems associated with fear and anxiety.
Entry requirements
Last update: Bc. Lenka Bažantová (29.06.2023)
Pre-requisits are not formulated.
Aim of the course
Last update: prof. MUDr. Romana Koberová Ivančaková, CSc. (20.07.2023)
The goal of the subject:
To inform the students about the importance of communication skills in medicine and dentistry.
To prepare them theoretically to the various situations in dental office.
To inform them about the main problems of communication in medicine and dentistry.
Requirements to the exam
Last update: prof. MUDr. Romana Koberová Ivančaková, CSc. (20.07.2023)
Credit
Student must be present at all seminars (each absence must be fully compensated).
The credit written test must be graded "good", "very good" or "excellent".
Syllabus
Last update: Bc. Lenka Bažantová (01.08.2023)
Practical courses & seminars
Lecturers
Prof. Romana Koberova Ivancakova, M.D., Ph.D.
Assoc. Prof. David Skorunka, M.D., Ph.D.
Assoc. Prof. Jakub Suchanek, M.D., Ph.D.
Seminars
Communication in dental office. Communication with the patient. Communication with dental staff. Verbal and non-verbal communication.
Principles of effective communication. Rights of the patients. Informed consent in biomedical science.
Child as a dental patient. Communication with children and parents. Fear and anxiety.
Communication with special needs patient.
Prevention and resolution of conflict situations.
Seminar. Credit test.
Literature
Last update: Bc. Lenka Bažantová (29.06.2023)
Recommend literature
G. G. Kent, A. S. Blinkhorn. The Psychology of Dental Care. 1991
R. Freenan, G. Humphris. Communicating in Dental Practice: Stress-Free Dentistry and Improved Patient Care. Quintessence Publ., 2006. ISBN 1850970998